<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <p><strong>What we build</strong></p><p>Most companies find out about supplier insolvencies, cyber attacks, factory fires or floods that affect their supply chain when it's already a crisis. Prewave exists to change that. We're an AI-native company giving BMW Group, Hilti and Lufthansa real-time visibility into supply chain risks before they become headlines.</p><p><br/></p><p>We're looking for a Technical Operations Specialist (f/m/d) who takes ownership of the data-focused, technical side of getting our platform to work for enterprise customers from day one. Someone who uses AI as a default part of how they work - and knows when to trust their own judgment.</p><p><br/></p><p><strong>What you'll own</strong></p><p><br/></p><ul><li>Translate customer requirements into technical reality - setting up new customer environments, tailoring the platform to specific client needs, and optimising existing environments as those needs evolve</li><li>Handle bulk data updates and large-scale data imports, working directly with our databases and keeping data quality high across the system</li><li>Build and maintain custom reporting so that enterprise customers and internal teams get the exact data views they need</li><li>Join customer calls when needed to walk them through a technical topic in clear, simple language, helping them get the most out of the platform</li><li>Partner with the Customer Success team to troubleshoot technical roadblocks, solve unique customer challenges, and help build automations</li></ul><p><br/></p><p><strong>What we are looking for</strong></p><p><br/></p><p>You are the right fit if you:</p><ul><li>Bring 2-3 years of experience in a Data Analyst or similar data-focused role</li><li>Have very good Excel skills and tech-savviness, with the ability to work across a range of technologies and online platforms</li><li>Have working knowledge of SQL and are comfortable working directly with databases</li><li>Can translate technical details into simple language for non-technical colleagues and customers</li><li>Are highly reliable and detail-oriented - careful and methodical when working with enterprise-scale data</li><li>Are familiar with, or willing to work in, a fast-paced scaleup environment</li><li>Are fluent in English, written and spoken</li><li>Hold a valid work permit for Austria</li></ul><p><br/></p><p>Nice to have:</p><ul><li>Scripting languages such as JavaScript or Python</li><li>Fluent German</li><li>Experience in SaaS and digital-solutions companies</li><li>A degree in a quantitative or technical field, e.g. Engineering, Data Science, Computer Science, Maths or Business Informatics</li><li>Previous experience in a technical support role, procurement, or supply chain environment</li></ul><p><br/></p><p><strong>What's our working style</strong></p><p><br/></p><p>We're a <strong>resilient AI-native</strong> team building an AI-native resilience product - and we hire for both. For us, AI-native has always meant humans and AI working together, not one replacing the other. We use tools like Claude and Gemini as a normal part of the job, to think faster, work smarter and spend less time on the repetitive stuff. We treat AI fluency as a skill like any other - something you build, experiment with and keep developing.</p><p><br/></p><p>What goes with that is <strong>real ownership</strong>. You'll have the space and the trust to figure things out your way - with a strong team around you and plenty of support when you need it. Things move fast here and the brief won't always be complete, but that's what makes the work interesting.</p><p>The people who do best at Prewave are <strong>curious </strong>by default, go after things rather than wait to be handed them, and don't lose their footing when the plan changes.</p><p><br/></p><p>We score six values in every interview - creating positive impact, optimising for customer value, being an ambitious innovator, operating with urgency, doing things that make sense and collaborating with kindness - so you always know what we're looking for and can prepare accordingly.</p><p><br/></p><p><strong>The Package</strong></p><p><br/></p><p>Minimum EUR 36,000 gross annually. Flexible hours and hybrid working.<strong> </strong></p><p><br/></p><p>Your birthday off. MyClubs partnership. Mental health support. Regular health check-ups and initiatives. Company-wide training. Fun team events. Device of choice. Work from anywhere - up to 8 weeks a year.</p> </div>