Senior System Engineer
<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <p>You bring several years of experience as a System Engineer in Microsoft on-premises environments and want to do more than just operate systems. You take on technical responsibility, think holistically about architecture, and focus on clean standards and reproducible automation. High service quality and customer satisfaction are our central benchmarks. In our Smart Workplace team, you will be responsible for the operation and further development of our Microsoft on-premises platform as well as our Citrix Virtual Apps and Desktops environment. You will lead technical projects from conception to regular operation, analyze complex incidents at the 2nd and 3rd level, and drive sustainable progress on topics together with Network and Security. You will actively shape standards, advance automation and standardization, and share your knowledge within the team. As a key technical figure in IT Services, you will advance topics in a well-founded and quality-oriented manner.</p><p><br/></p><p><strong>What to expect</strong></p><ul><li>Conceptualization, implementation and further development of sophisticated Microsoft on-premises solutions</li><li>Operation, further development and lifecycle of our Citrix Virtual Apps and Desktops platform including ADC</li><li>Management of technical projects in the field, from migration and modernization to going live</li><li>Root cause analysis and sustainable resolution of complex malfunctions at the 2nd and 3rd level.</li><li>Driving automation and standardization with PowerShell and Configuration Management</li><li>Definition and documentation of standards, solutions and operational processes</li><li>On-call duty</li><li>Close collaboration with the Network, Security and Smart Workplace teams</li></ul><p><br/></p><p><strong>We expect from you</strong></p><ul><li>Completed IT apprenticeship (EFZ or equivalent), further education (HF or FH) is an advantage.</li><li>Several years of experience as a System Engineer in Microsoft On-Premises environments</li><li>Excellent knowledge of Windows domain infrastructure, servers and Active Directory</li><li>Solid experience with Citrix Virtual Apps and Desktops and ADC</li><li>Experience in Identity and Privileged Access Management (IAM and PAM)</li><li>Experience with ITIL processes (Incident, Problem, Change)</li><li>Experience with customer services</li><li>Strong service orientation, high level of independence and personal responsibility</li><li>Willingness to undergo a security check including a criminal record check</li><li>Excellent German skills (native speaker or fluent), English is an advantage.</li><li>An affinity for automation with PowerShell and Configuration Management is advantageous.</li><li>Impeccable reputation</li></ul><p><br/></p><p><strong>We offer</strong></p><ul><li>An exciting IT environment with people who want to make a difference.</li><li>Real technical responsibility in a complex on-premises platform</li><li>Ample creative freedom and input regarding architecture and standards</li><li>Active knowledge transfer within the team of experienced senior engineers</li><li>No mainstream solutions, but innovative approaches</li><li>Flexible working hours (annual working hours) and hybrid working arrangements</li><li>Free choice of personal work equipment</li><li>A friendly and motivated team</li><li>Individual, targeted professional development</li><li>Centrally located workplace</li><li>In-house gym and relaxation room</li></ul><p></p> </div>