<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <p><strong>Your responsibilities:</strong></p><p><br/></p><ul><li>Serve as a technical expert and primary point of contact for internal customers regarding all service aspects.</li><li>Install Roche Diagnostics systems (hardware and software) according to installation manuals in the Roche Diagnostics Knowledge (RDK) database.</li><li>Perform system qualifications (IQ/OQ), execute preventive maintenance, and conduct autonomous troubleshooting, and repair of hardware and software issues.</li><li>Manage the deployment and servicing of various systems and their specific configurations.</li><li>Ensure comprehensive documentation in accordance with established quality standards.</li><li>Provide technical support for global development trials.</li></ul><p><br/></p><p><br/></p><p><strong>Your background:</strong></p><p><br/></p><ul><li>HF or an academic degree in technical engineering or a life sciences discipline (e.g., Medical Devices, Electronics/Automation, Mechatronics) or completed technical vocational training with corresponding professional experience</li><li>Min. first experiences in and/or willingness to work in a highly regulated industry and in laboratories with biosafety levels S1 and S2</li><li>First experiences in technical/mechanical occupation</li><li>A customer- and service-oriented team player with excellent communication and collaboration skills, featuring an autonomous and proactive work style</li><li>IT/Tool Skills: Network Administration &amp; Troubleshooting (Entry Level)</li><li>Experience servicing diagnostic instruments is advantageous, and previous involvement in Equipment Management is beneficial</li><li>Proven expertise in the resolution of technical problems within interdisciplinary environments (laboratory, software, hardware, diagnostic workflow)</li><li>GMP Experience</li></ul><p></p> </div>