<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <p>Flexsis is part of the Interiman Group, one of the leading providers of personnel services in Switzerland. Thanks to our solid expertise and the competences within the Interiman Group, we offer tailor-made solutions in personnel consulting.</p><p><br/></p><p>For our client<strong> Roche Diagnostics</strong> in <strong>Zug</strong>, we are looking for a motivated and reliable (m/f/d)</p><p><br/></p><p><br/></p><p><strong>System Support Engineer </strong></p><p><br/></p><p><br/></p><p>The Perfect Candidate is a proactive and autonomous team player with excellent communication and collaboration skills, featuring a strong customer and service orientation. Essential Qualifications: Initial experience in a technical or mechanical role. First-hand experience working in a highly regulated industry and in laboratories (Biosafety Levels S1 and S2). Proficiency in English, as this role operates within a global environment. Desirable: Knowledge of German, which is a significant advantage for the Rotkreuz site.</p><p><br/></p><p><br/></p><p>• Start Date: 01.06.2026</p><p>• Latest Possible Start Date: 01.07.2026</p><p>• Planned Duration of Employment: 9 months</p><p>• Extension: possible</p><p>• Workplace: Rotkreuz</p><p>• Workload: 100%</p><p>• Home Office: Yes: max. 1 day per week</p><p><br/></p><p><br/></p><p><strong><u>Tasks &amp; Responsibilities:</u></strong></p><ul><li>Serve as a technical expert and primary point of contact for internal customers regarding all service aspects.</li><li>Install Roche Diagnostics systems (hardware and software) according to installation manuals in the Roche Diagnostics Knowledge (RDK) database.</li><li>Perform system qualifications (IQ/OQ), execute preventive maintenance, and conduct autonomous troubleshooting, and repair of hardware and software issues.</li><li>Manage the deployment and servicing of various systems and their specific configurations.</li><li>Ensure comprehensive documentation in accordance with established quality standards.</li><li>Provide technical support for global development trials.</li></ul><p><br/></p><p><br/></p><p><strong><u>Must Haves:</u></strong></p><ul><li>HF or an academic degree in technical engineering or a life sciences discipline (e.g., Medical Devices, Electronics/Automation, Mechatronics) or completed technical vocational training with corresponding professional experience</li><li>Min. first experiences in and/or willingness to work in a highly regulated industry and in laboratories with biosafety levels S1 and S2</li><li>First experiences in technical/mechanical occupation</li><li>A customer- and service-oriented team player with excellent communication and collaboration skills, featuring an autonomous and proactive work style</li><li>Proficiency in English (written and spoken) is essential for our global environment; German is a significant plus for the Rotkreuz site</li></ul><p><br/></p><p><br/></p><p><strong><u>Nice to Haves:</u></strong></p><ul><li>IT/Tool Skills: Network Administration &amp; Troubleshooting (Entry Level)</li><li>Experience servicing diagnostic instruments is advantageous, and previous involvement in Equipment Management is beneficial</li><li>Proven expertise in the resolution of technical problems within interdisciplinary environments (laboratory, software, hardware, diagnostic workflow)</li><li>GMP Experience</li></ul><p><br/></p><p><br/></p><p>Are you interested and would you like to seize this opportunity? Then we should definitely get to know each other! Simply click on "Apply now" and we look forward to receiving your complete application documents</p> </div>