<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <p>We are searching intelligent and innovative employees. If you are interested in working for a dynamic company with flat hierarchy, we look forward to receiving your application.</p><p><br/></p><p>Your tasks:</p><ul><li>Support the development and coordination of customer-focused strategies across multiple domains (e.g., mobility, accessories, merchandise, finance)</li><li>Contribute to initiatives that map and optimize customer journeys (E2E)</li><li>Conduct gap analyses and help develop business cases and financial models</li><li>Support the development of dashboards and KPIs for journey and performance tracking (e.g., Power BI)</li><li>Collect and analyze feedback from retailers and customers to identify areas of improvement</li><li>Support marketing initiatives and communication efforts within Customer Services</li><li>Align with Project Management teams to prioritize and plan cross-functional initiatives</li></ul><p><br/></p><p>Your profile:</p><ul><li>Master’s degree in Business Processes, Business Development, Business Informatics, or related fields</li><li>2+ years of relevant experience in business strategy or digital transformation, ideally in automotive or consulting</li><li>International experience and exposure to cross-cultural environments is a plus</li><li>Good understanding of Aftersales business processes and KPIs</li><li>Experience with digital transformation and business development processes</li><li>Familiarity with tools such as Microsoft Power BI, Excel, Confluence, Jira</li><li>Fluent in English; another European language or Mandarin is a plus</li></ul><p><br/></p><p>You can expect ...</p><ul><li>Experience in exciting and international projects</li><li>Continuous salary development</li><li>Da Vinci Corporate Benefits</li><li>On-the-job training and language courses</li><li>Appreciation, motivation and commitment</li></ul><p><br/></p><p>Nothing provides more motivation than success. Da Vinci Engineering is highly committed to ensuring the own employees' success. Become a part of us!</p> </div>