<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <ul><li>Own member engagement strategy across telemarketing, live agent outreach, IVR, SMS, email, direct mail, and related touchpoints.</li><li>Design end-to-end engagement journeys to improve member activation and action across various use cases.</li><li>Build segmentation, messaging, and channel strategies tailored to health plan populations.</li><li>Partner with Analytics, ML/AI, and operations teams to improve program effectiveness, especially focusing on telemarketing and live agent outreach.</li><li>Help shape the use of predictive models and ML-driven recommendations to enhance outreach strategies.</li><li>Lead A/B testing and optimization across various engagement elements to improve telemarketing and phone-based outreach performance.</li><li>Partner with teams to ensure engagement strategy is effectively executed.</li><li>Collaborate with client-facing and commercial teams to incorporate engagement strategy into health plan conversations.<br/><br/></li></ul><strong>Experience<br/><br/></strong><ul><li>6-10+ years of experience in healthcare marketing, member engagement, or related roles.</li><li>Experience designing engagement or activation programs in healthcare-related sectors.</li><li>Understanding of member behavior in regulated healthcare journeys.</li><li>Experience with telemarketing or live agent engagement strategies.</li><li>Strong marketing skills with a focus on messaging, positioning, and performance optimization.</li><li>Experience working with analytics or ML/AI teams.</li><li>Comfortable in regulated environments and working with Compliance and Legal.</li><li>Experience with Medicare Advantage and government-aligned populations preferred.<br/><br/></li></ul>Salary and Perks<br/><br/><ul><li>Competitive salary</li><li>Remote work<br/><br/></li></ul><strong>About Everly Health<br/><br/></strong>Transforming lives with modern, diagnostics-driven care. </div>