<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <strong>About The Team<br/><br/></strong><strong>Job Description:<br/><br/></strong>The Seller Operations (SOS) team's primary goal is to develop seller policies and on-the-ground initiatives that enhance our platform's competitiveness and, by extension, improve the buyer experience.<br/><br/>The SOS strives to cultivate the desired behaviours among sellers through strategic policy setting, process improvements, and product enhancements to provide the best experience for all users.<br/><br/>This role is ideal for a dynamic and strategic thinker passionate about creating a fair, competitive, and productive marketplace. If you are driven by innovation, excellence in execution, and a desire to directly impact seller success, we invite you to apply to join our team.<br/><br/>Policy Development and Implementation<br/><br/><ul><li>Develop and set policies related to Seller Operations that are fair, competitive, and aligned with our organizational goals.</li><li>Ensure policies drive the desired behaviours among sellers, promoting a healthy and productive marketplace ecosystem.<br/><br/></li></ul>Project Management<br/><br/><ul><li>Spearhead and manage a variety of projects related to seller operations and seller experience, including process improvements and product enhancements.</li><li>Work closely with cross-functional teams to ensure project objectives are met and implemented effectively.<br/><br/></li></ul>Seller Ops OKR / KPI<br/><br/><ul><li>Drive and monitor assigned Seller Ops Objective Key Results (OKR), KPIs, User Experience (UX) and seller NPS metrics. </li><li>Develop and refine simulation models to predict the outcomes of different operational strategies, focusing on their impact on relevant metrics.</li><li>Collaborate with data analysts to enhance model accuracy and relevance, ensuring simulations effectively inform strategic decisions.<br/><br/></li></ul><strong>Requirements<br/><br/></strong><ul><li>Holds a Bachelor's degree in any field.</li><li>Preferred experience in project management and/or management consulting within the relevant sector.</li><li>Strong critical thinking and problem-solving abilities.</li><li>Ability to independently navigate complex and diverse environments.</li><li>Exceptional communication and interpersonal skills, able to build positive relationships across teams.</li><li>Proven ability to manage multiple tasks and meet tight deadlines in a dynamic, fast-paced setting.</li><li>Demonstrated analytical thinking and skills, capable of effectively gathering, analyzing, and interpreting data for informed decision-making.</li><li>Open to at least 2 to 8 years working experience in similar field</li></ul> </div>