<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <strong>Role Overview<br/><br/></strong>We are looking for a pragmatic IT Business Analyst with a strong interest in technology cost management, portfolio planning, and data-driven decision-making. You will work alongside IT leaders, product and delivery teams to make technology spend, resource demand, and investment choices more transparent and actionable.<br/><br/>This is a hands-on professional role, ideal for someone who understands how IT is delivered and enjoys turning operational data into clear analysis. You will not be expected to own enterprise-wide finance strategy or manage a team; instead, you will build reliable insight, improve day-to-day processes, and help stakeholders make well-supported decisions.<br/><br/><strong>What You Will Do<br/><br/></strong><strong>Technology cost and portfolio insight<br/><br/></strong><ul><li> Maintain and improve clear views of IT operating costs, project spend, supplier commitments, and key cost drivers.</li><li> Support monthly forecasting, budget tracking, and variance analysis for assigned IT areas.</li><li> Prepare concise dashboards, management information, and decision-support materials for IT stakeholders.</li><li> Help evaluate the cost and capacity implications of new initiatives, cloud services, licences, and technology changes.<br/><br/></li></ul><strong>IT delivery and process support<br/><br/></strong><ul><li> Partner with product managers, delivery leads, and service owners to understand roadmaps, dependencies, and resource needs.</li><li> Translate IT delivery activity into practical data points for budgets, forecasts, and portfolio reporting.</li><li> Improve reporting quality and automate recurring manual tasks where possible, using tools such as Excel, Power BI, ServiceNow, or similar platforms.</li><li> Contribute to sensible governance for purchase orders, vendor renewals, business cases, and investment tracking.<br/><br/></li></ul><strong>Collaboration<br/><br/></strong><ul><li> Work constructively with IT, Finance, Procurement, and external suppliers to resolve data gaps and clarify assumptions.</li><li> Communicate findings in a clear, non-technical way and raise risks or inconsistencies early.</li><li> Build trusted working relationships while staying curious, organised, and solutions-oriented.<br/><br/></li></ul><strong>Requirements<br/><br/></strong><strong>What you bring<br/><br/></strong><strong>Essential<br/><br/></strong><ul><li> 3-5 years of relevant experience in IT business analysis, IT controlling, technology operations, PMO, service management, or a comparable analytical role.</li><li> A practical understanding of how IT services, software delivery, cloud platforms, vendors, and project or product teams operate.</li><li> Confidence working with numbers and data: budgets, forecasts, cost analysis, capacity plans, or operational performance metrics.</li><li> Strong Excel skills and experience producing clear reports or dashboards; Power BI or similar BI tooling is an advantage.</li><li> A structured, detail-oriented approach and the ability to explain analysis to non-finance and non-technical audiences.</li><li> Professional English; German is an advantage.<br/><br/></li></ul><strong>Nice to have<br/><br/></strong><ul><li> Experience with ServiceNow, ERP or finance systems, cloud cost management, software asset management, or portfolio tooling.</li><li> Familiarity with Agile, DevOps, project delivery, or ITIL service-management practices.</li><li> Experience in a regulated, international, or outsourced IT environment.<br/><br/></li></ul><strong>What Success Looks Like<br/><br/></strong><ul><li> Accurate, timely reporting that helps stakeholders understand spend, commitments, and delivery priorities.</li><li> Improved visibility of technology cost drivers, vendor commitments, and resource demand.</li><li> Forecasts and portfolio data that are consistent, well explained, and easy to use in decisions.<br/><br/></li></ul>Recurring reporting processes that become simpler, more reliable, and less manual over time. </div>