Customer Success Manager
<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <p><strong>🚨 Hiring: Customer Success Manager – Textile Manufacturing ERP</strong></p><p>📍<strong> Germany | Hybrid / Remote</strong></p><p><strong>🌍 DACH Region Focus</strong></p><p><br/></p><p><br/></p><p><strong>Intex Consulting GmbH</strong> is hiring for a Customer Success Manager with strong textile manufacturing expertise to support customers across Germany and the wider DACH region.</p><p><br/></p><p><br/></p><p>This role is ideal for someone who understands the realities of textile production and can help manufacturers get real operational value from ERP technology. You’ll work closely with customers across Germany and the DACH region, acting as a trusted advisor across onboarding, optimisation, adoption, and continuous improvement initiatives.</p><p><br/></p><p><br/></p><p>You’ll be working with textile manufacturers across areas such as weaving, knitting, dyeing, finishing, apparel production, batch production, lot traceability, quality control, inventory, supply chain, and production planning.</p><p><br/></p><p><br/></p><p><strong>What you’ll be doing:</strong></p><ul><li>Building strong, long-term relationships with textile manufacturing customers</li><li>Acting as the primary post-implementation contact</li><li>Supporting ERP adoption across production planning, inventory, warehouse, procurement, and supply chain modules</li><li>Advising customers on textile-specific processes and ERP best practices</li><li>Leading smaller optimisation and rollout projects</li><li>Translating customer challenges into practical workflow improvements</li><li>Collaborating with implementation, product, support, and sales teams</li><li>Driving customer satisfaction, retention, and expansion opportunities</li></ul><p><br/></p><p><strong>What we’re looking for:</strong></p><ul><li>3–7+ years’ experience in textile manufacturing, ideally across production, planning, operations, or supply chain</li><li>Experience working with ERP systems as a user, consultant, CSM, or similar</li><li>Strong understanding of textile manufacturing processes and operational challenges</li><li>Ability to translate technical concepts into clear business value</li><li>Strong stakeholder management and communication skills</li><li>Experience managing small to mid-sized projects</li><li>Fluent German, ideally C1/C2, and strong English</li></ul><p><br/></p><p>This is a great opportunity for someone who enjoys combining industry expertise, customer partnership, ERP technology, and measurable operational impact.</p><p><br/></p><p><br/></p><p>#CustomerSuccess #ERP #TextileManufacturing #DACHJobs #ManufacturingSoftware #CustomerSuccessManager #GermanyJobs #ERPJobs #SupplyChain #ProductionPlanning</p> </div>