Luware is a software company that provides contact center and conversation recording solutions built natively on Microsoft Teams. Their product portfolio includes Luware Nimbus, an AI-powered customer experience platform for contact centers and service desks, and Luware Recording, which offers cloud compliance recording, archiving, and analytics. The company serves a diverse range of industries, including finance, healthcare, government, manufacturing, and retail, with a focus on enhancing customer service and ensuring compliance.