Technical Payment Consultant
About the Role We are seeking an experienced Technical Payment Consultant to join our team in Switzerland. This client-facing role involves working with both existing and new clients, requiring strong technical expertise, payment systems knowledge, and excellent problem-solving skills. You will play a key role in implementing solutions, managing technical configurations, and ensuring smooth operations for our clients. Key Responsibilities Implement and configure FINASTRA software solutions for clients. Manage multiple technical payment service and support requests in a timely manner. Define and implement client application configurations to provision environments. Lead technical investigations of reported issues and provide resolutions or detailed analysis. Collaborate with stakeholders (clients, suppliers, engineers, application managers) in German and English. Enforce corporate standards to minimize operational risks and report progress regularly. Document and hand over technical implementations to the support team post go-live. Record and resolve internal defects and product-related issues with development teams. Required Skills & Expertise Strong problem-solving skills and technical background. Excellent communication and interpersonal skills. Good knowledge of Linux and scripting. Working knowledge of client-server architectures and web applications. Working knowledge of databases and SQL. Working knowledge of (S)FTP, (WebSphere) MQ integration, REST API. Working knowledge of system and network setup and technical architectures. Experience with payment and AML screening flows, SWIFT services, and ISO 20022 standards. Bachelor’s degree in Economics, Finance, Computer Science, or equivalent experience. Demonstrated experience in the financial industry (banks, insurance, or financial institutions). What We Value Positive, pragmatic, and client-focused approach. Ability to work under pressure in a fast-paced environment. Strong organizational skills and ability to manage multiple tasks. Fluency in German and English (French or Italian is a plus). Understanding of SaaS and on-premise environments. What We Offer A challenging and rewarding role in an international, dynamic environment. Opportunity to work on innovative projects with global impact. Hybrid work model: 2 days on-site per week, rest remote. Competitive compensation and benefits. A collaborative team with an entrepreneurial mindset. Ready to join us? If you are passionate about delivering forward-thinking solutions and have the expertise to make an impact, we look forward to your application.