Technical Consultant - Sales & Client Success (m/f/d)
<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <p><strong>📍 Salzburg (Austria), Langenfeld (Germany) or remote in Austria / Germany</strong></p><br/><p>Do you enjoy combining technical consulting, architecture thinking, and customer interaction to solve complex digital challenges?</p><br/><p>Then this role at Pimcore might be exactly what you’re looking for.</p><br/><p>Pimcore is the world's leading open-core platform for data management and digital experiences. More than 118,000 companies in 75 countries and 180+ solution partners rely on Pimcore to manage their product data, digital assets, and customer experiences.</p><br/><p>From our Mission Control Centers in Salzburg and beyond, our Pimconauts explore new data and experience universes every day.</p><br/><p>🌍 About the Role</p><br/><p>This role sits at the intersection of Technical Consulting, Pre-Sales, and Customer Success.</p><br/><p>You will work closely with Sales teams, customers, and partners to design solutions, demonstrate the Pimcore platform, and ensure long-term customer success.</p><br/>Tasks<br/><p>🚀 Your Mission</p><br/><p>As a <strong>Technical Consultant – Sales & Client Success</strong>, you will:</p><br/><ul><br/><li>Support Sales teams in complex enterprise deals with deep technical expertise</li><br/><li>Act as a subject matter expert for architecture, integrations, and platform best practices</li><br/><li>Deliver tailored product demos, including code-level customization for complex use cases</li><br/><li>Support RFI/RFP processes and develop winning technical solution strategies</li><br/><li>Build long-term customer relationships and ensure ongoing success with Pimcore</li><br/><li>Identify growth and upsell opportunities within existing accounts</li><br/><li>Proactively monitor customer satisfaction and mitigate churn risks early</li><br/><li>Collaborate with Product, Sales, and Marketing teams to share customer insights</li><br/></ul><br/>Requirements<br/><p>🧠 What You Bring</p><br/><ul><br/><li>Degree in Business, IT, Marketing, or a related field</li><br/><li>Experience in Pre-Sales, Technical Consulting, Customer Success, or SaaS/PaaS environments</li><br/><li>Solid understanding of software architectures, APIs, integrations, and data modeling</li><br/><li>Experience with enterprise platforms such as PIM, DAM, CMS, DXP, or eCommerce systems</li><br/><li>Strong communication skills across technical and business stakeholders</li><br/><li>Analytical and solution-oriented mindset with a strong customer focus</li><br/><li>Fluent in English and German</li><br/><li>Willingness to travel occasionally (approx. 5–10%)</li><br/></ul><br/>Benefits<br/><p>✨ What You Can Expect</p><br/><p>🚀 Make a real impact on a globally leading data & experience platform</p><br/><p>🧑🚀 Work with a unique and slightly crazy team of Pimconauts</p><br/><p>🏡 Flexible working hours and full remote or hybrid setup</p><br/><p>📚 Dedicated personal & professional development budget</p><br/><p>🌴One additional vacation day for every year as a Pimconaut</p><br/><p>🌍 International environment with daily communication in English</p><br/><p>🏢 Modern offices in Salzburg and Langenfeld</p><br/><p>🚀 <strong>Interested?</strong></p><br/><p>Apply now or feel free to reach out if you’d like to learn more about the role.</p><br/><p>We are really looking forward to meeting you!</p> </div>