<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <p>We're hiring on behalf of a Haystack partner!</p><p><br/></p><p>The Role</p><p>• Partner with business and IT stakeholders to guide strategic and transformational initiatives across the Microsoft Dynamics landscape, including D365 CE, D365 FO, Customer Insights, Marketing, and Field Service.</p><p>• Establish and further strengthen an AI-driven CRM system with an agentic approach.</p><p>• Translate business needs into clear functional and technical requirements, including user stories, interface specifications, and integration concepts.</p><p>• Lead and shape the Dynamics strategy, including governance frameworks, solution standards, customization guidelines, and high-quality processes.</p><p>• Drive platform stability and compliance, ensuring data integrity, system performance, and adherence to security and regulatory requirements.</p><p>• Coordinate testing, troubleshooting, and continuous improvement activities, and support business stakeholders during major releases and platform changes.</p><p><br/></p><p>What You'll Need</p><p>• Extensive hands-on experience (5+ years) with Microsoft Dynamics 365 (CE, FO, Customer Insights/Marketing) including application lifecycle, customization, data models, security roles, and integrations.</p><p>• Deep understanding of requirements engineering, process analysis, solution design, and technical documentation for Dynamics-based transformations.</p><p>• Proven expertise in platform governance, compliance, and quality management across complex Dynamics environments.</p><p>• Excellent collaboration and communication skills, with the ability to explain technical concepts to diverse stakeholders.</p><p>• Strategic and analytical mindset, able to balance technical depth with business-oriented decision-making.</p><p>• Experience with agile methodologies, project management practices, and solution architecture principles.</p><p><br/></p><p>What's On Offer</p><p>• Competitive salary</p><p>• Opportunity to shape the future of a critical technology platform within a leading organization.</p><p>• Flexible working conditions to support work-life balance.</p><p>• A collaborative environment with a focus on continuous improvement and knowledge sharing.</p><p><br/></p><p>Apply via Haystack today!</p> </div>