<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <p><strong>Senior ServiceNow Solution Consultant</strong></p><p><br/></p><p><strong>Location:</strong> Zurich, Switzerland (Hybrid)</p><p><br/></p><p><strong>Salary:</strong> Up to CHF 130,000 Base Salary</p><p><br/></p><p><strong>Languages:</strong> Fluent German &amp; English Required</p><p><br/></p><p>About the Company:</p><p>Our client is a growing boutique ServiceNow partner based in Zurich, delivering high-quality digital transformation projects for enterprise-scale organisations across the DACH region. With a strong reputation for customer-centric delivery and deep platform expertise, they are looking to expand their consulting team with an experienced Senior ServiceNow Solution Consultant.</p><p><br/></p><p>The Role:</p><p>As a Senior ServiceNow Solution Consultant, you will play a key role in advising customers throughout their ServiceNow journey, from discovery and requirements gathering through to solution design and implementation. This is a highly customer-facing position, working closely with stakeholders at all levels to understand business challenges and translate them into scalable ServiceNow solutions.</p><p>You will lead workshops, define requirements, provide strategic guidance, and collaborate with technical delivery teams to ensure successful project outcomes across complex enterprise environments.</p><p><br/></p><p>Key Responsibilities:</p><ul><li>Lead customer workshops, discovery sessions, and requirements gathering activities</li><li>Act as a trusted advisor to enterprise clients across the DACH region</li><li>Design and recommend ServiceNow solutions aligned to customer business objectives</li><li>Drive end-to-end implementation projects from concept through delivery</li><li>Collaborate with architects, developers, and project teams to ensure successful execution</li><li>Manage stakeholder relationships across both business and technical functions</li><li>Support pre-sales activities, solution demonstrations, and proposal development where required</li><li>Stay current with ServiceNow platform capabilities and best practices</li></ul><p><br/></p><p>Required Experience:</p><ul><li>Proven experience as a ServiceNow Consultant, Solution Consultant, Business Consultant, or similar role</li><li>Strong implementation experience across ServiceNow Customer Service Management (CSM) and CMDB is preferred</li><li>Experience with additional ServiceNow modules such as ITSM, ITOM, HRSD, SPM, IRM, or FSM is highly desirable</li><li>Demonstrated success delivering ServiceNow projects for large enterprise customers</li><li>Strong requirements gathering, workshop facilitation, and stakeholder management skills</li><li>Ability to translate complex business requirements into practical ServiceNow solutions</li><li>Experience working in consulting, professional services, or partner environments preferred</li></ul><p><br/></p><p>Skills &amp; Qualifications:</p><ul><li>ServiceNow certifications highly desirable</li><li>Excellent communication and presentation skills</li><li>Fluent German and English (written and spoken)</li><li>Strong analytical and problem-solving abilities</li><li>Ability to manage multiple stakeholders and projects simultaneously</li></ul><p><br/></p><p>What's on Offer:</p><ul><li>Competitive base salary of up to CHF 130,000</li><li>Opportunity to work with leading enterprise customers across the DACH region</li><li>Join a highly regarded boutique ServiceNow specialist with strong growth plans</li><li>Exposure to a broad range of ServiceNow transformation projects</li><li>Collaborative and entrepreneurial working environment</li><li>Ongoing professional development and certification support</li><li>Flexible hybrid working model based in Zurich</li></ul><p><br/></p><p>If you are an experienced ServiceNow consultant looking for a customer-focused role with significant influence and exposure to enterprise transformation programmes, we'd love to hear from you.</p> </div>