<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <strong><strong>About Us:<br/><br/></strong></strong>At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 19 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth-oriented work environment where employees are encouraged to share ideas, develop their skills, and have plenty of fun along the way.<br/><br/><strong>About the Role:<br/><br/></strong>As a Senior Product Manager at Customer Alliance, you will be at the forefront of navigating the evolution of our product. This is a key role at the company.<br/><br/>Your mission will be to revolutionize the product by staying up to date with market trends and meeting our users' needs.<br/><br/>This position requires a strong interest in gaining insight into market trends, user needs, and the agility to adapt strategies that enhance product value and user satisfaction.<br/><br/><strong><strong>What We’re Looking For:<br/><br/></strong></strong><strong><strong>Strategic Alignment<br/><br/></strong></strong><ul><li>Define and drive a product vision aligned with business strategy and technical capabilities.</li><li>Analyze market trends, identify innovation opportunities, and validate product ideas.</li><li>Set high-level priorities to balance engineering efforts, user needs, and business goals.<br/><br/></li></ul><strong><strong>Feasibility and Collaboration<br/><br/></strong></strong><ul><li>Validate technical feasibility with engineering, ensuring realistic timelines and resource allocation.</li><li>Support maintainability and scalability while advocating for innovation and technical debt reduction.<br/><br/></li></ul><strong><strong>Execution and Delivery<br/><br/></strong></strong><ul><li>Lead cross-functional alignment for product launches.</li><li>Balance feature development with technical debt and infrastructure improvements.<br/><br/></li></ul><strong><strong>Market and Customer Focus<br/><br/></strong></strong><ul><li>Conduct market research to align features with real-world demands.</li><li>Define and track product success metrics for user engagement and business impact.<br/><br/></li></ul><strong><strong>What We Expect:<br/><br/></strong></strong><strong><strong>Requirements:<br/><br/></strong></strong><ul><li>English speaking (German is a strong plus).</li><li>Role is based in Berlin.</li><li>Hybrid role, 2-3 days in the office<br/><br/></li></ul><strong><strong>Qualifications:<br/><br/></strong></strong><ul><li>You bring 5y+ experience as a Product Manager within B2B SaaS, demonstrating successful management of mature products.</li><li>Leadership qualities with a proven track record of mentoring and managing product managers.</li><li>You possess exceptional problem-solving skills with the ability to handle short-term customer demand and long-term product vision.</li><li>You have a strong interest in emerging technologies, particularly AI.</li><li>You demonstrate strong project management skills with a focus on collaboration and stakeholder management.</li><li>You possess excellent communication and interpersonal skills, with a proven track record of building and maintaining effective relationships across diverse teams and with external partners.</li><li>You're comfortable with ambiguity and change, and energized by the opportunity to shape and create rather than maintain the status quo.</li><li>You demonstrate a growth mindset and are hungry to make an impact – you're ambitious and thrive in a 0-to-1 environment where you're building something from scratch.<br/><br/></li></ul><strong><strong>If you have it, it’s a plus:<br/><br/></strong></strong><ul><li>Background in startups or high-growth technology companies.</li><li>Track record of successfully implementing AI-powered functionalities/services.</li><li>Experience in the customer feedback, hospitality tech, or review management space.<br/><br/></li></ul><strong><strong>What We Offer:<br/><br/></strong></strong><ul><li>An international team and great atmosphere with regular events.</li><li>Hybrid work with a dedicated Mindspace office in central Berlin (Hausvogteiplatz, Mitte).</li><li>Full membership at Mindspace (co-working), allowing you to work from any of their locations.</li><li>Work with highly experienced and capable people motivated to build great products.</li><li>Budget to bring remote team members together and work in person.</li><li>The opportunity to define and build the future technology strategy of a growing SaaS company.</li><li>Direct partnership with the CEO and leadership team on strategic initiatives.</li><li>Pick your own device.</li><li>Earn extra vacation days each year (Start 26 days, Max 34 days).</li><li>FitX gym membership, available at all locations.</li></ul> </div>