<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <p>We're hiring on behalf of a Haystack partner!</p><p><br/></p><p>The Role</p><p>• Shape and build digital customer experiences across chat, voice, and customer portals.</p><p>• Define and drive product initiatives across digital customer interaction channels.</p><p>• Translate customer needs and technical capabilities into scalable solutions.</p><p>• Analyze and optimize key user journeys such as payments, installment plans, disputes, and status inquiries.</p><p>• Build prototypes, automate workflows, and validate ideas through rapid experimentation.</p><p>• Drive end-to-end execution from discovery to launch and continuous optimization.</p><p><br/></p><p>What You'll Need</p><p>• Bachelor's or Master's degree in Computer Science, Engineering, Business, Product Management, or a related field, or equivalent practical experience.</p><p>• 3–5+ years of experience in software engineering, AI engineering, technical product management, or similar technical roles.</p><p>• Strong understanding of modern technologies, including AI-driven systems, automation, and APIs.</p><p>• Ability to combine strategic product thinking with hands-on execution and problem-solving.</p><p>• Experience working in cross-functional and international environments.</p><p>• Ability to bring structure and prioritization to ambiguous domains with multiple dependencies.</p><p><br/></p><p>What's On Offer</p><p>• Competitive salary.</p><p>• Opportunities to work with cutting-edge AI technologies.</p><p>• Collaborate with diverse, international teams.</p><p>• Flexible working conditions in a hybrid environment.</p><p><br/></p><p>Apply via Haystack today!</p> </div>