Operations Manager
<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <p><strong>Why This Role is Different</strong></p><p>Are you an operational leader in talent acquisition who excels at managing high-performing teams, driving recruitment SLAs, and orchestrating complex client delivery?</p><p>In this role, you won't just be maintaining the operational status quo, you will lead and empower a dedicated team of Talent Advisors embedded within a global high-tech engineering and smart manufacturing powerhouse.</p><p>Supported by robust account infrastructure, you will step away from hands-on sourcing to focus on team leadership, strategic delivery, account growth, process optimization, and senior stakeholder governance.</p><p><br/></p><p><strong>What You Will Do</strong></p><p>As the Operations Manager, you will take operational ownership of the recruitment delivery ecosystem, driving service excellence, candidate experience, and strategic alignment for our client account across EMEA.</p><ul><li><strong>Lead & Empower the Team:</strong> Direct line-manage, mentor, and inspire a team of Talent Advisors and Sourcers, fostering an empathetic, high-performance culture focused on development and well-being.</li><li><strong>Drive Operational Excellence:</strong> Manage recruitment workflows, SLA/KPI compliance, workload distribution, and resource allocation to ensure seamless delivery across all open requisitions.</li><li><strong>Executive Stakeholder Management:</strong> Act as the primary escalation point and strategic account partner for teamleads up to senior client leaders, providing data-driven hiring insights, workforce forecasting, and operational reporting.</li><li><strong>Process Optimization & Innovation:</strong> Continuously evaluate recruitment processes, tech stack usage, and sourcing strategies to enhance efficiency, diversity hiring, and market competitiveness.</li><li><strong>Vendor & Budget Governance:</strong> Oversee operational budgets, ensure compliance with corporate governance standards, and streamline delivery frameworks.</li></ul><p><br/></p><p><strong>What We Are Looking For</strong></p><ul><li><strong>Operational Leadership:</strong> Proven track record in an Operations Manager, Delivery Manager, or Account Lead role within RPO, MSP, or large-scale corporate talent acquisition environments.</li><li><strong>Domain & Matrix Expertise:</strong> Experience supporting clients or business units in high-tech, industrial manufacturing, engineering, or complex matrix organizations.</li><li><strong>Language Proficiency:</strong> Fluency in both <strong>German</strong> and <strong>English</strong> is required to effectively govern operations across Germany and broader European hubs.</li><li><strong>Data-Driven & Strategic:</strong> Strong analytical capability - able to turn recruitment metrics and market data into actionable delivery strategies and executive presentations.</li><li><strong>People-First Leadership:</strong> A collaborative, empathetic management style that balances high operational standards with team advocacy and psychological safety.</li></ul><p><br/></p><p><strong>What Is in It for You?</strong></p><ul><li><strong>High-Impact Leadership:</strong> Direct oversight of a business-critical account within a world-leading high-tech industrial sector.</li><li><strong>Compensation: </strong>High base salary + annual bonus, full benefit package and car allowance</li><li><strong>Strategic Autonomy:</strong> The freedom to shape team structures, refine delivery models, and implement innovative recruitment technologies.</li><li><strong>People-First Culture:</strong> Work within a leadership ecosystem that prioritizes work-life balance, mental health support, and genuine personal well-being.</li><li><strong>Career Elevation:</strong> Clear pathways for international leadership mobility, executive development, and account expansion opportunities.</li><li><strong>Inclusive Environment:</strong> A truly global culture that values diverse perspectives, transparent communication, and authentic collaboration.</li></ul><p></p> </div>