<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <strong>ORDERYOYO<br/><br/></strong><strong>Lead Software Engineer – Payments<br/><br/></strong>Remote<br/><br/><ul><li> Quarterly team gatherings in one of our global offices</li><li> Competitive salary<br/><br/></li></ul><strong>About The Role<br/><br/></strong>At OrderYOYO, payments sit at the heart of everything we do. Every order placed, every restaurant paid, and every dispute resolved runs through the systems this team owns and operates.<br/><br/>We're looking for a <strong>Lead Software Engineer – Payments</strong> to own the next stage of our payments platform's evolution — as a hands-on technical leader who can grow and manage a team of payments engineers, set the technical direction for a business-critical domain, and support our transition to a more scalable operating model across online ordering and in-store platforms (POS, Kiosk, and payment terminals).<br/><br/>You'll play a central role in shaping how OrderYOYO handles money — from authorisation and settlement to disputes and merchant invoicing — while building and developing the people who make that possible.<br/><br/><strong>Role Mission<br/><br/></strong>Lead the people, architecture, and delivery behind OrderYOYO's payments platform — enabling KYC onboarding, deductions, settlement/payout timing, dispute flows, and merchant invoicing — while growing a high-performing engineering team and raising the bar on reliability, security, and engineering quality in one of our most business-critical domains.<br/><br/><strong>Core Responsibilities<br/><br/></strong><strong>People Leadership &amp; Team Development<br/><br/></strong><ul><li> Lead, mentor, and grow a team of payments engineers — providing hands-on technical guidance, regular feedback, and clear paths for career development.</li><li> Own hiring and team-building for the payments engineering function, partnering with recruiting to define role profiles, run interviews, and bring in strong talent.</li><li> Run day-to-day people management: 1:1s, goal-setting, performance reviews, and career progression conversations for direct reports.</li><li> Build a team culture where payments knowledge is documented and shared, not tribal — through design reviews, standards, and mentoring.</li><li> Represent the payments engineering team in leadership and cross-functional conversations, translating business needs into technical strategy and team priorities.</li><li> Balance hands-on technical contribution with people-management responsibilities, staying close enough to the codebase to lead by example and unblock the team.<br/><br/></li></ul><strong>Technical &amp; Domain Ownership<br/><br/></strong><ul><li> Set the technical direction and long-term architecture strategy for payment-domain services, including gateway integrations, payment intent/authorisation/capture/refund flows, payout orchestration, and reconciliation.</li><li> Oversee marketplace capabilities: onboarding/KYC integration, merchant configuration, settlement instructions, deductions, and invoicing/merchant-statement alignment.</li><li> Ensure robust “flow-of-funds” primitives across the team's systems — idempotency, ledgers/events, and audit trails that are fully supportable for finance and compliance.</li><li> Own the strategy for PSP and partner integrations, with close attention to tri-party / sub-merchant implications where applicable.</li><li> Oversee dispute/chargeback and fraud-handling touchpoints across internal workflows and PSP tooling, and drive collaboration with Ops on runbooks and escalation paths.</li><li> Partner closely with Product, Legal/Compliance, Finance, and Support to convert requirements into safe, testable production behaviour.</li><li> Raise engineering quality in a high-change domain: automated testing, safe rollouts/canaries, observability, and incident-response improvements, with accountability for outcomes across the team.<br/><br/></li></ul><strong>Must-Have Requirements<br/><br/></strong><ul><li> Proven experience leading, mentoring, or people-managing a team of software engineers — including hiring, performance management, and career development.</li><li> Strong backend engineering background in distributed systems — microservices, async processing, resilient APIs, and eventual consistency.</li><li> Production experience with payment flows (auth/capture/refund, webhooks, reconciliation) and “money correctness” patterns such as idempotency keys, double-entry thinking, and auditability.</li><li> A solid security mindset: PCI compliance, PII protection, secrets management, least privilege, and secure coding practices.</li><li> Comfort working in an Azure-first environment (APIs, queues/eventing, monitoring), with strong CI/CD and automated testing practices.</li><li> Clear, confident communication with both engineers and non-technical stakeholders in high-stakes scenarios — incidents, financial breaks, and compliance requests.</li><li> Strong judgement on when to move fast, when to standardise, and when to say “not yet” with evidence — balancing team capacity, technical debt, and business priorities.<br/><br/></li></ul><strong>Strong-to-Have Experience<br/><br/></strong><ul><li> Experience scaling or restructuring an engineering team through periods of growth or organisational change.</li><li> Experience with sub-merchant, marketplace, or Payfac-like operating models (KYC, underwriting, settlements, fee deductions).</li><li> Familiarity with dispute tooling, card scheme rules, 3DS/risk rules, or fraud platforms.</li><li> Experience partnering with Legal, Compliance, or Finance leadership on regulatory or audit requirements.<br/><br/></li></ul><strong>Who We Are<br/><br/></strong>At OrderYOYO, company culture comes first. We create a positive, inclusive environment where people are trusted to do their best work and take ownership of what they build. Personal development is central to how we work — engineers are encouraged to grow technically, take responsibility, and help shape how our products and platforms evolve.<br/><br/>We help restaurants succeed online by providing branded websites, mobile apps, and tailored marketing solutions, giving them full control of their business. By removing high commission fees charged by third-party platforms, we empower restaurants to grow sustainably.<br/><br/>Through our partnership with AppSmart, the market leader in POS and in-store systems, we've become the largest restaurant-focused platform in Europe.<br/><br/><strong>What We Offer<br/><br/></strong><ul><li> Competitive salary.</li><li> A remote role — work from wherever you do your best work, with quarterly in-person gatherings at one of our global offices.</li><li> High ownership and autonomy, with a direct hand in shaping the team you lead.</li><li> A clear leadership mandate, with scope to grow further into broader engineering management responsibilities.</li><li> The opportunity to lead work on revenue-critical production systems.</li><li> A strong focus on security, reliability, and engineering best practices.</li><li> A collaborative, international engineering team.</li><li> Real emphasis on learning, mentoring, and long-term growth — for you and for the people you lead.</li></ul> </div>