<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> We are partnering with a leading software provider in the healthcare sector, whose solutions are used daily on over 50,000 devices. This innovative company develops cutting-edge B2B software across mobile, Windows, and cloud platforms, helping professionals to deliver better care. With a market share of over 50% in its core business and a 20-year history of success, this organization is continuously expanding into new markets and pioneering new solutions.<br/><br/>The Role<br/><br/><ul><li> Act as the primary contact for 1st and 2nd level customer support, ensuring prompt resolution of technical issues.</li><li> Guide new customers through structured onboarding and configure their systems for optimal performance.</li><li> Install, configure, and maintain virtual server systems, as well as administer Windows Servers, Exchange, Citrix, and SQL applications.</li><li> Collaborate with the team to provide periodic on-call support outside of regular business hours.<br/><br/></li></ul>What You'll Need<br/><br/><ul><li> Completed vocational training as an IT Specialist for System Integration or equivalent experience as a System Administrator.</li><li> Proficiency in Windows Server administration, including Exchange Admin Center, Citrix XenCenter, and SQL Server Management Studio.</li><li> Proven experience in successfully handling customer inquiries with clear and friendly communication.</li><li> Excellent German language skills, both written and spoken, at a minimum C1 level.<br/><br/></li></ul>What's On Offer<br/><br/><ul><li> Flexible working arrangements with opportunities for remote work.</li><li> Access to a range of employee benefits, including fitness programs, childcare support, and exclusive discounts.</li><li> Mental health support programs and individual offers through TELUS Health.</li><li> Comprehensive development opportunities with access to LinkedIn Learning for continuous professional growth.</li><li> Financial stability and future planning with a stock purchase program and company pension scheme.<br/><br/></li></ul>Apply via Haystack today!<br/><br/> </div>