<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <strong>IT services consulting - Fractional IT Manager<br/><br/></strong>The Consultant will provide ongoing IT and systems support services to Our Common Home and its associated entities, ensuring smooth day-to-day technical operations, reliable systems maintenance, user support and effective management of organisational data and digital infrastructure.<br/><br/>The support is intended to strengthen operational continuity, improve internal efficiency and ensure the organisation’s systems and tools remain functional, secure and appropriately maintained across a globally distributed team.<br/><br/><strong>Scope of services<br/><br/></strong>The Consultant will provide support across the following areas:<strong>2. Systems administration and maintenance</strong><strong>3. Data management and organisation</strong><strong>4. Security and access management</strong><strong>5. Operational and technical support</strong><strong>Deliverables<br/><br/></strong><ul><li> IT help desk and user support</li><li>Provide day-to-day technical support to team members across the organisation.</li><li>Troubleshoot hardware, software and systems-related issues.</li><li>Support onboarding and offboarding processes from an IT perspective.</li><li>Assist with account setup, permissions and access management.</li><li>Respond to and resolve user-reported technical issues in a timely manner.</li><li>Provide guidance to staff on the use of organisational tools and systems.</li><li>Maintain and monitor core organisational systems and platforms.</li><li>Support ongoing maintenance, updates and troubleshooting across relevant IT infrastructure.</li><li>Ensure systems remain operational, functional and appropriately configured.</li><li>Coordinate with third-party providers or vendors where necessary.</li><li>Monitor system performance and proactively identify operational risks or inefficiencies.</li><li>Support the organisation, maintenance and integrity of organisational data and digital records.</li><li>Assist in structuring and maintaining shared drives, databases and internal documentation systems.</li><li>Support data hygiene and consistency across platforms and tools.</li><li>Assist with backup, recovery and data retention practices where relevant.</li><li>Contribute to improving internal data management processes and workflows.</li><li>Support implementation and maintenance of basic IT security practices.</li><li>Assist with user access management and permissions across systems.</li><li>Help monitor and reduce operational and security risks related to organisational systems and data.</li><li>Support secure handling and storage of organisational information.</li><li>Provide ad-hoc technical troubleshooting and operational support as needed.</li><li>Assist with setup and coordination of digital tools used across teams and projects.</li><li>Support improvements to internal workflows, automation or operational efficiency where appropriate.</li><li>Provide recommendations on systems improvements, integrations or technical solutions aligned with organisational needs.<br/><br/></li></ul>The Consultant will provide:<br/><br/><ul><li>Ongoing IT help desk and technical support services.</li><li>Maintenance and monitoring of organisational systems and digital infrastructure.</li><li>Support for onboarding/offboarding and user access management.</li><li>Data organisation, maintenance and related operational support.</li><li>Troubleshooting and resolution of technical issues across teams.</li><li>Recommendations for improvements to systems, workflows and IT practices where relevant.</li><li>Coordination with external IT vendors or providers where required.<br/><br/></li></ul><strong>Time commitment<br/><br/></strong><ul><li>The engagement will operate under a B2B consulting agreement structure.</li><li>The expected time commitment will initially be approximately 2–3 days per week.</li><li>Support will be provided on a flexible basis depending on organisational priorities and operational needs.</li><li>Work will be billed on a monthly basis.</li><li>Specific workload distribution and priorities may evolve over time based on organisational requirements and project demands.</li></ul> </div>