<div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <p>Responsibilities:</p><p>• Own the European business systems and digital product roadmap across customer, partner and operational journeys.</p><p>• Partner with functional teams to understand business requirements and translate them into structured product requirements, user stories and delivery priorities.</p><p>• Act as the primary interface between European business teams and Global Product, Technology and Engineering teams.</p><p>• Lead the design, implementation and continuous improvement of customer-facing and internal systems, including CRM, lead management, test drive booking, customer communications, ordering and partner platforms.</p><p>• Establish governance frameworks for business requirements, prioritisation, release management and deployment readiness.</p><p>• Ensure solutions are designed with scalability, usability, operational efficiency and customer experience at the forefront.</p><p>• Lead user acceptance testing (UAT), deployment planning and business readiness activities for new system releases. • Monitor system performance, user adoption and business impact, identifying opportunities for optimisation and automation.</p><p><br/></p><p>What we're looking for:</p><p>• Proven experience leading digital product, business systems, CRM or technology transformation initiatives within automotive, retail, e-commerce or other customer-centric industries.</p><p>• Strong track record of translating complex business requirements into successful technology solutions.</p><p>• Deep understanding of customer journeys, operational processes and system architecture.</p><p>• Experience working closely with product, engineering and technology teams in agile delivery environments.</p><p>• Strong programme and stakeholder management capabilities with the ability to influence across business and technical teams.</p><p>• Highly analytical with a structured approach to problem-solving and prioritisation.</p><p>• Comfortable operating in fast-paced, high-growth environments with evolving priorities and ambiguity.</p><p>• Customer-focused, commercially minded and passionate about leveraging technology to drive business performance and customer experience</p> </div>